{"id":394,"date":"2018-03-26T05:23:03","date_gmt":"2018-03-26T05:23:03","guid":{"rendered":"http:\/\/www.cohesiveglobal.com\/blog\/?p=394"},"modified":"2018-03-26T05:23:03","modified_gmt":"2018-03-26T05:23:03","slug":"video-conferencing-problems-troubleshooting-tips","status":"publish","type":"post","link":"https:\/\/www.cohesiveglobal.com\/blog\/video-conferencing-problems-troubleshooting-tips\/","title":{"rendered":"Video Conferencing problems? Here are some Troubleshooting Tips"},"content":{"rendered":"

Posted by:<\/span>\u00a0<\/strong>Phil Bowers, Senior Marketing Manager\u00a0on Mar 13, 2018<\/p>\n

This blog was originally posted on\u00a0Grandstream.com<\/strong><\/p>\n

Online meetings and webinars are a great way to communicate with colleagues, current, and future clients. They\u2019re more engaging than traditional phone calls or back and forth email conversations and can really give your sales and marketing efforts a boost. But, because this communication is live it comes with some risks that cause people to shy away. To help banish video conferencing fears, let\u2019s arm you with four tips to address common technological snags.<\/p>\n

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1. Network\/Bandwidth Issues
\n<\/strong>A common problem encountered during video conferences or webinars is a poor network connection or a lack of bandwidth. Four indications of this include: freezing the video, failing to screen-share, a long delay, or choppy audio. So when this happens, what do you do about it?<\/p>\n

First, as a preventative measure, find out what kind of bandwidth the product you\u2019re using requires. Next, complete a free speed test using speedtest.com to confirm your upload and download speeds. Other options include confirming with your IT Department that this bandwidth is available, making sure that if you\u2019re using a wired connection the Ethernet cable isn\u2019t too long.<\/p>\n

2. Functionality Issues
\n<\/strong>Software and hardware come out with updates for a reason, these updates ensure that your product is operating smoothly, secure, and bug-free. Sometimes, if you\u2019ve neglected to update the hardware or software to the most recent version, problems can arise, and the product won\u2019t function properly. Check your products against manufacturer resources to ensure that they are updated. Make sure to also keep the computer, mobile phone, and web browsers that you use updated too.<\/p>\n

3. Audio Issues
\n<\/strong>Do you hear an echo? Does everything sound tinny? Make sure you\u2019re using a device with noise canceling technology. If you\u2019re stuck using computer audio, a headset is recommended, check everything for loose wires and make sure all the connections are tight.<\/p>\n

4. User Error
\n<\/strong>As tough as it can be to admit, sometimes problems occur during live conferences and webinars because of the user\u2019s unfamiliarity with the tool. Read through the FAQs of your product and complete a dry-run prior to using it live\u2014make sure you know all the ins and outs of the tool.<\/p>\n

If you\u2019re holding a webinar or online meeting for the first time being prepared with the content, knowing how to react quickly when things go south, and being comfortable with the tool you\u2019re using can all contribute to a successful, stress-less meeting. If the tips above aren\u2019t putting your mind at ease check out this blog post for more tips on how to prepare for a flawless meeting,\u00a0here.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Posted by:\u00a0Phil Bowers, Senior Marketing Manager\u00a0on Mar 13, 2018 This blog was originally posted on\u00a0Grandstream.com Online meetings and webinars are a great way to communicate with colleagues, current, and future...<\/p>\n","protected":false},"author":1,"featured_media":395,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[30,29,28,27],"_links":{"self":[{"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/posts\/394"}],"collection":[{"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/comments?post=394"}],"version-history":[{"count":1,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/posts\/394\/revisions"}],"predecessor-version":[{"id":396,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/posts\/394\/revisions\/396"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/media\/395"}],"wp:attachment":[{"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/media?parent=394"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/categories?post=394"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/tags?post=394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}