{"id":858,"date":"2019-01-14T05:08:49","date_gmt":"2019-01-14T05:08:49","guid":{"rendered":"http:\/\/www.cohesiveglobal.com\/blog\/?p=858"},"modified":"2019-01-14T06:51:52","modified_gmt":"2019-01-14T06:51:52","slug":"linkus-new-version-now-supports-integration-salesforce-crm-microsoft-dynamics-365","status":"publish","type":"post","link":"https:\/\/www.cohesiveglobal.com\/blog\/linkus-new-version-now-supports-integration-salesforce-crm-microsoft-dynamics-365\/","title":{"rendered":"Linkus New Version Now Supports Integration with Salesforce CRM and Microsoft Dynamics 365"},"content":{"rendered":"<p>This blog was originally posted on\u00a0<a href=\"https:\/\/www.yeastar.com\/linkus-new-version-now-supports-integration-with-salesforce-crm-and-microsoft-dynamics-365\/\"><strong> yeastar.com<\/strong><\/a><\/p>\n<p>Yeastar Linkus UC Softphone new version is officially released today! In this updated version for Linkus Windows Desktop, we\u2019ve added support for integrating with the Salesforce CRM and Microsoft Dynamics 365 as well as some other customer need-oriented features, which in all would further enhance user experience and bring UC communications to a new level.<\/p>\n<p><strong>Added Support for Integrating with Salesforce CRM and Microsoft Dynamics 365<\/strong><\/p>\n<p>CRM\u00a0(Customer Relationship Management) system, with its ability to securely and automatically maintain the\u00a0customer\u00a0information, has been favored by a surging number of businesses seeking to effectively track and nurture their leads and customers. And Salesforce CRM and Microsoft Dynamics 365 are among the best CRM providers. With Yeastar Linkus Desktop Client new version now being able to integrate with the two CRM systems, you can do the following and more, directly from your Salesforce and Microsoft Dynamics 365 account:<\/p>\n<ul>\n<li><strong>Call Pop-ups on incoming calls:<\/strong><\/li>\n<\/ul>\n<p>When a Salesforce\/Microsoft Dynamics 365\u00a0contact calls to you, a pop-up call is shown on Linkus and the contact details are automatically shown on a web page.<\/p>\n<ul>\n<li><strong>Call Journals:<\/strong><\/li>\n<\/ul>\n<p>The call logs are recorded in the CRM\u00a0systems.<\/p>\n<ul>\n<li><strong>Create a new contact:<\/strong><\/li>\n<\/ul>\n<p>Automatically create a new Salesforce\/Microsoft Dynamics 365\u00a0contact when a call is received from an unknown number.<\/p>\n<p>This integration is more than just about paring the two systems, it\u2019s a bridge to connect the Unified Communications system with the customer management system while maintaining their individual functionality at the same time. By combining these two standalone technologies, we\u2019ve guaranteed that Yeastar Linkus users can not only enjoy the stable, high quality and cost-effective phone calls, but also have all these calls catalogued and tracked in their Salesforce and Microsoft Dynamics 365 CRM system, which would further boost their business productivity and also assist them to track and nurture their leads in an effective way.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/DIx9vLu-R9o\" width=\"800\" height=\"315\" frameborder=\"0\" align=\"center\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<p>You can visit our website\u00a0<a href=\"https:\/\/help.yeastar.com\/en\/linkus_client\/topic\/linkus_settings.html\">here<\/a>\u00a0to learn detailed information about how to integrate Linkus with CRM yourself.<\/p>\n<p><strong>Some other improvements we\u2019ve made to the new version:<\/strong><\/p>\n<ul>\n<li>Added support for searching Chat Groups and Chat Contacts.<\/li>\n<li>Added Audio Debugging Feature.<\/li>\n<li>Added support for turning on\/off Message sound.<\/li>\n<li>Added support for enabling\/disabling message notifications on Linkus mobile client.<\/li>\n<li>Optimized Google FCM(FireBase Cloud Messaging) for Linkus Android Version.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.yeastar.com\/linkus-download\/\"><img loading=\"lazy\" class=\"size-full wp-image-859 aligncenter\" src=\"http:\/\/www.cohesiveglobal.com\/blog\/wp-content\/uploads\/2019\/01\/Linkus_Download.png\" alt=\"\" width=\"630\" height=\"150\" srcset=\"https:\/\/www.cohesiveglobal.com\/blog\/wp-content\/uploads\/2019\/01\/Linkus_Download.png 630w, https:\/\/www.cohesiveglobal.com\/blog\/wp-content\/uploads\/2019\/01\/Linkus_Download-300x71.png 300w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This blog was originally posted on\u00a0 yeastar.com Yeastar Linkus UC Softphone new version is officially released today! In this updated version for Linkus Windows Desktop, we\u2019ve added support for integrating&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":865,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"_links":{"self":[{"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/posts\/858"}],"collection":[{"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/comments?post=858"}],"version-history":[{"count":4,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/posts\/858\/revisions"}],"predecessor-version":[{"id":863,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/posts\/858\/revisions\/863"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/media\/865"}],"wp:attachment":[{"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/media?parent=858"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/categories?post=858"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cohesiveglobal.com\/blog\/wp-json\/wp\/v2\/tags?post=858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}