Create Your Own 24/7 Lift Monitoring Centre
The 2N Call Centre for Lifts is a software solution for managing lift emergency communicators and their alarm and control calls. It gives you a detailed overview of every call from a lift, with options to archive calls and export data for customer reports. It works with any communicator that supports the CPC or P100 protocol, with no extra hardware.
Any compatible communicator
Software-only solution
See the lift and the situation
Groups and rights management
The solution has two applications: the 2N Lift8 Control Panel for administration and the 2N Lift8 Communicator for receiving alarm calls, both running on the 2N Lift8 Server.
Monitor and archive control and alarm calls from your lifts, and export data for customer reports
Connect any lift communicator that supports the CPC or P100 protocol
Support for multiple users and groups, with easy rights management by group
A built-in VoIP software telephone handles alarm calls with no additional hardware
Visualise each lift's location and status on Google Maps, with the option to add notes
When an alarm call comes in, see all lift data, including a current image from the cabin
Control and visualise connected I/O modules, with graphic display of error statuses
Store lift addresses, call settings and the responsible technician for each lift
| Components | |
| 2N Lift8 Control Panel | Administration: lift details, addresses, call reception settings, users, lift status, I/O modules |
|---|---|
| 2N Lift8 Communicator | Receives alarm calls and shows lift data, cabin image and map location |
| 2N Lift8 Server | Server application; minimum 250 MB free disk space for installation |
| Telephony | VoIP accounts for telephone services |
| Protocols | |
| Supported communicators | Any communicator supporting CPC or P100 |
| Recommended Hardware | |
| Operating system | Microsoft Windows 8/8.1, Windows 7 SP1, Windows Vista SP2, Windows Server 2012 (R2) Standard, Windows Server 2008 R2 SP1 Standard (as listed in the datasheet) |
| CPU | Equivalent of Intel Quad Core i7 3.4 GHz |
| RAM | 16 GB |
| Storage | 500 GB |
| Network | Gigabit Ethernet |
| Other | Dedicated sound card and dedicated graphics card |
| Intended For | |
| Users | System integrators, lift installers, lift service companies and lift call centres |
| Applications | Office buildings, residential buildings, shopping centres |
Specifications are taken from 2N's product documentation and may change without notice. Refer to the datasheet for the latest details.
Hear directly from businesses that have transformed their communications with Cohesive Technologies solutions.
Cancer Institute
Cleo Gold
Balaji Amines Ltd
Vitel Global Com
Everything you need to know about the 2N Call Centre for Lifts before you buy.
